Wesley Healthcare
January 29, 2018

WICHITA –WesleyCare Family Medicine Center was awarded Patient-Centered Medical Home Status by the prestigious National Committee for Quality Assurance (NCAQ), a healthcare performance improvement organization whose members must pass rigorous standards and reporting in order to earn a seal of approval. 

A Patient-Centered Medical Home (PCMH) is a model of care that puts patients at the forefront. PCMH practices build solid relationships between patients and their clinical care teams, which improve quality, the patient experience and staff satisfaction while reducing health care costs, NCQA officials said.

“I cannot think of a better way to describe the providers and staff at our Wesley Family Medicine Center than ‘patient centered,’” said Kristi McConnell, assistant director of WesleyCare Clinics. “It truly takes an integrated, dedicated team to achieve PCMH recognition. This is so much more than a recognition; it is a commitment to continuous monitoring and improvement of our quality, processes and efficiency.”

NCQA’s Patient-Centered Medical Home Recognition Program is the most widely adopted Patient-Centered Medical Home evaluation program in the country, leaders said. More than 12,000 practices (with more than 60,000 clinicians) are recognized by NCQA.

“If your practice earns recognition through NCAQ, it means you have made a commitment to providing quality improvement within your practice and a patient-centered approach to care that results in patients that are happier and healthier,” NCQA officials reported on their website.

The WesleyCare Family Medicine Center, located at 850 N. Hillside, provides routine checkups as well as illness and injury care for patients of all ages.  The staff at Wesley Family Medicine includes doctors who teach family medicine residents and medical students at the University of Kansas School of Medicine.  The students and residents provide direct patient care along with the clinic’s faculty physicians and nurse practitioners.

“This recognition has been a goal for Wesley Family Medicine for several years,” said Melinda Estes, Wesley Family Medicine Center manager. “To attain this recognition is a great accomplishment. The providers and staff are committed to providing quality patient-centered care and this recognition exemplifies that commitment.”

The Patient-Centered Medical Home designation means the staff have raised the bar in providing patient-focused care in a way that helps the patient be the most successful in their care and treatment plans. It assures that patients receive the necessary care when and where they need it, in a manner they can understand.  

Health care organizations that take on NCQA review face a rigorous set of more than 60 standards and must report on their performance in more than 40 areas in order to earn the organization’s seal of approval, NCQA officials said. All those standards can be summarized into six overarching standards, which WesleyCare Family Medicine Center had to measure and score. Those standards include patient-centered access, team-based care, population health management, care management and support, care coordination and care transitions and performance measurements and quality improvements.

(WesleyCare Family Medicine Center Awarded Patient-Centered Medical Home Status, page 2)

“Many practices with this recognition also find an additional reward with higher employee satisfaction as processes are standardized, which allows our providers and staff to practice at the top of their knowledge and skills,” McConnell said. “What an attribute to Wesley Healthcare’s mission: Above all else we are committed to the care and improvement of human life.” 

For more information visit WesleyCare Family Medicine Center.