At Wesley Medical Center, the guest services department’s goal is to make your stay at our hospitals as comfortable as possible. Our friendly staff is always available to discuss any questions, concerns or complaints. We offer a variety of amenities to make your stay more pleasant.


  • Assistance in acquiring sign language interpreters and interpreters for guests who do not speak English
  • Devices and assistance for guests who are blind, deaf, have speech or vision impediments or other disabilities
  • Escorts
  • Flower and balloon delivery
  • Gift shop
  • Information about advance directives, including living will and durable power of attorney for healthcare
  • Information booths
  • Newborn baby photos
  • Volunteer programs

Wireless service

Wesley Healthcare offers high-speed internet service throughout its facilities, including the Wesley Birth Care Suites, West ER & Diagnostic Center and our WesleyCare Clinics. Called “Guest Access,” the wireless connection is available to patients, families and guests for all their Internet-accessible devices.

CaringBridge websites

CaringBridge offers free personalized websites enabling people to stay in touch with family and friends during a health crisis, treatment and recovery. The goal of the service is to ease the burden of keeping friends and family updated, while also providing a way for them to send their love, support and encouragement. Get more information.