Check out these frequently asked questions about Wesley Medical Centers bill payment options, including how and where to pay as well as online payment options.

How and where to pay

In person:
Wesley Medical Center
550 N. Hillside
Wichita, KS 67214

  • Admissions North - Building 3, first floor - near main entrance
    Daily 5:00am – 9:00pm
  • Admissions Southeast - Building 7, first floor - critical care building
    Monday - Friday, 6:30am - 6:30pm
  • Cashier's office - Building 3, first floor - near main entrance
    Monday - Friday, 8:30am - 4:30pm
  • ER Doctors billing - ESPA - (888) 516-2304
    P.O. Box 548
    Wichita, KS 67201
  • Radiologists billing - Wichita Radiology Group - (316) 685-1367
    P.O. Box 8903
    Wichita, KS 67208-0903
  • Pathology/lab billing - Wesley Path Consultants - (800) 475-6112
    P.O. Box 47340
    Wichita, KS 67201

You may also pay at emergency room (ER) admissions, ambulatory surgery unit (ASU) admissions, and wound care/hyperbaric admissions at the time of your visit. Cash, personal checks, traveler’s checks, money orders and major credit cards (Visa, Mastercard, American Express, Discover) are accepted.

By mail: Mail payments to the address included in your statement. Personal checks, traveler’s checks, money orders and major credit cards (Visa, Mastercard, American Express, Discover) are accepted. Please do not send cash in the mail.

Credit card by phone: Credit card payment may be made by calling toll-free (866) 656-8778 with your credit card information. Visa, Mastercard, American Express and Discover are accepted.

Check by phone: Electronic check payment is available by calling toll-free (866) 656-8778 with your check information.

Credit card or check via website: Pay by credit card or check.

Credit policy

Payments are due within 30 days after you receive your statement. Our National Patient Account Services (NPAS) will contact you within 30 days for payment arrangements on the balance if you have not made prior arrangements.

Accounts not paid within 90 days will be referred to our outside collection agency. At that time your account may be reported on your credit report. We will work with you as much as possible to prevent this from happening.

Frequently asked questions

Q: Should I bring my insurance card with me to the hospital?

A: Yes, the registration process goes much faster when you bring your insurance cards with you. All forms of health insurance must be presented at time of registration, even if you have already provided us with your insurance information over the phone.

Q: Do I need to let my insurance company know that I'm going to the hospital? What will they cover?

A: We encourage you to check with your insurance company or your employer's human resources department with specific questions about what is or is not covered by your insurance plan.

Q: How will I know if my insurance company has paid my bill?

A: The statement you receive from Wesley Medical Center will indicate the amount your insurance company has paid and any balance you owe. You are responsible for paying this bill in full or set up payment arrangements by calling HCA Patient Account Services at 866-656-8778.

Q: Will the hospital file my worker's compensation claims for me?

A: Yes, we will bill worker's compensation insurance or the employer, for patients who provide us with that information.

Q: Do I have to pay my copayment at the time of service?

A: You are expected to pay your estimated copayment and deductible prior to or on the date you receive services.

Q: Why do I have to give you information about other insurance if I have Medicare coverage?

A: Medicare requires us to bill any insurance company that could be responsible for your expenses before we bill Medicare. Medicare will not allow us to file claims until the other insurer has denied claims. Sometimes another party may be responsible for your expenses before we bill Medicare. For example, if you were injured in a car accident, at your worksite or on someone else's property, those claims must be filed before Medicare is billed.