Patient information
We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.
Patient-centered care
Your child's health and safety are our top priorities. We are committed to providing these little patients and their families with all the resources and information needed for their stay to be as comfortable as possible.
Patient resources
Patient resources
Online Registration
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
Participating insurance plans
We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.
Advance care planning
Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.
Patient rights and responsibilities
We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.
Talk directly to a nurse, any time
Consult-A-Nurse® is a free service that provides you with physician referrals and health information 24/7. Our RNs and referral specialists can help you find a doctor, answer your healthcare questions and register for classes and events.
Care we provide
Going to a hospital can be stressful, especially when children are involved. From the color of our walls to our friendly staff, we aim to create a family-friendly environment that promotes a sense of comfort and peace.
What makes our medical team so successful is that it’s made up of over 60 pediatric specialists. Each expert brings their unique knowledge and understanding to the table, enabling us to treat an array of conditions. Our doctors combine advanced technologies and person-centered techniques to create care plans tailored specifically to our young patients’ needs. We also aim to support the physical, developmental, psychological, emotional and social needs of each patient and their family.
Commitment to our patients
As part of our commitment, Wesley Children’s Hospital’s staff promises to abide by the Children’s Bill of Rights throughout the hospital.
During your visit, you can expect:
- To always be treated with kindness and respect
- To have time to play each day
- To feel safe in your room and have your privacy respected
- To have staff members share their names and call you what you’d would like to be called
- To have people understand that it’s okay to be afraid or cry
- To have family nearby so it feels more like home
- To be taken care of by people who enjoy children and are trained to care for children
- To hear people laugh with you
- To have family visit whenever possible
- To enjoy quiet rest time each day
- To have people explain what’s going on and why, by using family-friendly words
- To have the staff tell parents what they need to know and answer their questions
- To have a place for a family member to spend the night in the hospital room or nearby
- To see the staff let children maintain their autonomy whenever possible
- To have people work with you and your family, making your stay as comfortable as possible
MyHealthONE allows you to manage all parts of your healthcare easily and securely
- View health records — lab results, physician notes, imaging reports and more
- View your post-visit summary
- Schedule a follow-up appointment
- Share your health records with a physician or caregiver
- And more
Download the MyHealthOne app on the or