Emergency Care

Emergency Care

550 N. Hillside
Located at the corner of Hillside Street and Central Avenue
Wichita, KS 67214

In case of serious emergency, call 911.
Poison Control Center: 1-800-332-6633

ER Wait Times

ER wait times are approximate and provided for informational purposes only. If you are having a medical emergency, call 9-1-1.

The ER Wait time represents the time it takes to see a qualified medical professional, defined as a Doctor of Medicine (MD, Doctor of Osteopathy (DO, Physician Assistant (PA) or Advanced Registered Nurse Practitioner (ARNP).

ER wait times represent a four-hour rolling average updated every 30 minutes, and is defined as the time of patient arrival until the time the patient is greeted by a qualified medical professional. Patients are triaged at arrival and are then seen by a qualified medical professional in priority order based on their presenting complaint and reason for visit.

National average wait time is one hour, according to the Centers of Disease Control and Prevention (CDC). HCA hospitals strive to beat the national average.

Wesley's Emergency Department - the largest in Kansas - has 42 beds in private rooms and provides a full range of services for adults and children. Experienced, board-certified physicians are on staff at all times. More than 65,000 patients from throughout Kansas and northern Oklahoma are treated annually.

As a level 1 (the highest level) trauma center, Wesley is prepared to treat all types of injury. Board-certified trauma surgeons and specialists in surgical intensive care are always available, as well as experienced trauma support staff in nursing, pharmacy, and other related professions.

Wesley's Pediatric Emergency Department provides specialized care for children, from infants to children aged 18.

Wesley West Emergency and Diagnostic Center provides 24-hour emergency care and outpatient diagnostic services. It is located at the northeast corner of 13th Street and Tyler Road.

What to expect

We realize that when emergency care is needed, patients may be experiencing pain, stress, discomfort and worry. Our staff is dedicated to providing patients with high quality care and comfort in a timely manner.

When you check in at the reception desk, the triage nurse will ask you about your symptoms and medical history to determine the seriousness of your medical condition. Triage is a process that helps determine which patients need to be seen sooner because of the severity of their condition. Patients are treated according to the seriousness of their condition, not their arrival time. Depending on your condition, you may be:

  • Taken immediately to an emergency room for examination and treatment. A doctor, physician assistant or advanced registered nurse practitioner will examine you and plan your care.
  • Taken to an area for laboratory tests or x-rays. There may be a waiting period of 30 minutes to two hours until test or x-ray results are available.
  • Asked to take a seat in the waiting room until a health-care provider or the type of emergency room appropriate for your condition is available. A playroom for children and their families is also provided. If any changes in your condition occur or you feel you have been waiting an unusually long time, please talk with the nurse at the triage or reception desk.

Registration and payment

After triage, the admissions staff will ask you for information for the admission process.

Wesley complies with the Emergency Medical Treatment and Active Labor Act (EMTALA), which requires a medical screening exam be provided for individuals who request examination or treatment of a medical condition, regardless of their ability to pay. If the examination reveals an emergency medical condition, the hospital must also provide either necessary stabilizing treatment or an appropriate transfer to another medical facility.

Payment of insurance co-pays and deductibles or a deposit for uninsured charges will be requested after the medical screening exam and emergency stabilization have been performed.

The emergency care physicians belong to an independent, private practice called Emergency Services PA. They will bill you separately. Other physicians involved in your care, such as pathologists or radiologists, may also bill you separately.


After treatment, you will either be admitted to the hospital, transferred to another facility or dismissed. Upon dismissal, you will be given written discharge instructions. Depending on your condition, you may wish a family member or friend to review the discharge information.

Emergency information tips

The emergency physician or nurse will ask about your current medications and health history. You can prepare in advance by keeping such a list with you. Your pharmacist can provide you with a list of medications and update it each time a change is made.

Keep with you the name and phone number of someone to contact in case an emergency occurs and you are unable to provide information.

Provide child-care providers with a "consent to treat" form for your child in case of emergency.

For a form giving a child-care provider permission to authorize medical care for your child, click here.

For medical history forms, go to American College of Emergency Physicians.

visit our Trauma Services page.

Galichia Heart Hospital
2610 North Woodlawn Boulevard
Wichita, KS 67220

Wesley Pediatric ER
550 North Hillside Street
Wichita, KS 67214

Wesley West ER
8714 West 13th Street North
Wichita, KS 67212

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